Users can cancel or change an order as soon as they inform us within 24 hours from the confirmation of their initial order. You may contact us either by sending an email to info@monimikrokastrou.com or call us at the +302465304923 in order to inform us about your cancellation or change of order. After 12 hours from the confirmation of your order and if it has already been shipped you cannot anymore cancel it. We can accept product returns within seven days of delivery provided that the packaging and product have not been altered and that we have been informed about the return using the above mentioned ways of contact. In case you are not satisfied with any of our products we would appreciate if you shared with us your comments and feedback. Your evaluation is of great importance to us and helps us for our further improvement.